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FAQ
Choose A Topic:
01.
How do I download the software?
02.
How do I install the software?
03.
How do I open my account?
04.
What are the system requirements?
05.
Can I have more than one Captain Cooks Poker account?
06.
I forgot my password, what should I do?
07.
I've opened an account, but I haven’t received an e-mail verification.
08.
How can I see which games and tables are open?
09.
Can I play for fun before I play for real?
10.
How can I find a player at another table?
11.
How does the waiting list work?
12.
How do I open a table from the Entrance Hall?
13.
Can I see hand histories?
14.
What do the terms Avg. Pot and Plrs/Flop mean in the table?
15.
How can I chat with other players at the table?
16.
I don’t understand what the players are saying in chat.
17.
How do I know your games are fair?
18.
What happens if I am disconnected while I’m playing?
19.
How am I affected if a hand restarts?
20.
What is the rake?
21.
I want to see the game before I make a deposit. How can I do this?
22.
How do you prevent collusion?
23.
Why am I disconnected from the game and/or my screen freezes?
24.
I’m receiving error messages. What should I do?
25.
What is the "Rake" percentage for the house
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